MTQ ENGINE SYSTEMS PTY LTD

WARRANTY STATEMENT

This warranty is given by MTQ Engine Systems Pty Ltd (“the Supplier”) (ABN 84 679 808 578) of 240-244 Hammond Road, Dandenong South VIC 3175 (PH: 1800 282 530) addition to other rights and remedies under Australian Consumer Law.

MTQ must be notified prior to removal of supplied goods if a potential warranty is suspected, failure to adhere to this may void a warranty claim.

1.

Warranty is Subject to payment in full, and the customer producing proof of purchase. The return of Goods for warranty consideration/inspection/testing will not be permitted without completion of a MTQ warranty claim form.

2.

During the period of either 12 months from the date of invoice of the goods and services provided, or the goods and services have been in use, service or operation in an automotive engine for a period of 20,000 kms (whichever occurs first). Goods and Services used for Industrial and Marine applications, will be subject to 12 months from the date of invoice or 3,000 hours running time (whichever occurs first). the Supplier will replace or repair (at the Supplier’s absolute discretion) any defective goods & services without charge so long as the defect does not arise from:

  1. Improper adjustment, operation or use of the goods & services.
  2. Any modification or adaption of, or addition to the goods & services.
  3. Misuse of the goods & services or operation contrary to the product specifications.
  4. Inadequate preventative maintenance of the goods & services.
  5. Fuel, oil or other contamination of the goods and services.
  6. Servicing not authorised by MTQ, usage and/or storage and/or installation not in accordance with Product instructions.
  7. Normal wear and tear or electrical problems.
  8. Attempt by any other person other than MTQ personnel or any person authorised by MTQ, to adjust, repair or support the Goods and problems caused by use of parts and components not supplied by MTQ.

3.

If the Customer is a Consumer (“Consumer” has the meaning defined in Section 3 of the Competition and Consumer Act 2010) the goods & services come with guarantees that cannot be excluded under the Australian Consumer Law. The Customer is entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. The Customer is also entitled to have the goods & services repaired or replaced if the goods & services fail to be of acceptable quality and the failure does not amount to a major failure.

4.

The cost of the inspection and labour associated with the removal and replacement of any defective goods & services (including the cost of travel and accommodation) shall be the responsibility of and at the expense of the Customer until it is verified by the Supplier to be a warranty claim, at which time these expenses shall be negotiated with the Supplier.

5.

The Customer cannot assign this warranty without the prior written consent and approval of the Supplier.

6.

Warranty only covers faulty new or reconditioned components or faulty workmanship with respect to the purchased product, reused customer parts are not covered under MTQ's warranty.

7.

MTQ does not warrant any product used in any type of motor racing or sports competition, any off-road professional or recreational use, custom or modified applications, any illegal highway, marine, industrial or commercial use.